|
|
Frequently Asked Questions(FAQs)::
What is payezcash?
How can I contact payezcash?
How can I apply for a payezcash?
How can I pay my monthly payezcash bill?
What should I do if my payezcash is lost or stolen?
What should I do if I see a transaction I don’t recognise on my statement?
What should I do if my personal details or address have changed?
What is the payezcash Fraud Guarantee?
How can I change my minimum payment?
How can I change my billing date?
How can I manage my credit limit?
What is a balance transfer?
What should I do if I forget my Personal Identification Number (PIN)?
Can I get an add on card for my payezcash?
|
|
What is payezcash?
|
|
payezcash is part of the Barclays Bank Group, which has over 300 years of banking
heritage, and has its headquarters in the UK. We are one of Europe's largest multi-brand
credit card and consumer lending businesses. In 1966, our credit card was the first
to be launched in the UK and we went on to produce the first all-purpose credit
card in Europe
|
|
BackToTop
|
|
How can I contact payezcash?
|
|
Our Customer Service team is available 24 hours a day, 7 days a week. You can write
to us at:payezcash ,S.C.O 1-2-3 Sec 8C,Madhya Marg,Chandigarh-160009,India
|
|
BackToTop
|
|
How can I apply for a payezcash?
|
|
We will call you back to discuss your application.
|
|
BackToTop
|
|
How can I pay my monthly payezcash bill?
|
There are 2 ways you can pay:
|
|
Electronic Clearing System (ECS)
You can set up an ECS to pay your minimum monthly payment, a fixed amount, or the
total outstanding on your payezcash every month directly from your bank account.
Hassle free, this means you don’t have to worry about remembering to make a payment
every month. Just call our Customer Services team to find out if ECS is available
in your area.
Cheque:
By DropBox
You can drop a cheque in any Skypak cheque drop box. You can find out where these
are by clicking on our list of cheque drop boxes. Make cheques payable to "Barclays
Bank PLC" crossed "Account Payee". Make sure that you write your name, card number
and telephone number on the back of the cheque. To ensure you do not incur late
payment charges please allow enough time for your cheque to reach us including at
least 4 days for the cheque to clear.
By post.
You can post a cheque to us at payezcash,S.C.O 1-2-3 Sec 8C,Madhya Marg,Chandigarh-160009,India
. Make cheques payable to "Barclays Bank PLC" crossed "Account Payee". Make sure
that you write your name, card number and telephone number on the back of the cheque.
To ensure you do not incur late payment charges please allow enough time for your
cheque to reach us including at least 4 days for the cheque to clear.
Out Station Cheque
We will charge an Outstation Cheque .If you drop a cheque in a different town or
city to the branch where it was drawn. We are unable to accept cheques from branches
situated in remote locations where neither Barclays Bank nor our payment processing
bank has a presence. For full details please contact customer services. If you try
to pay by a remote outstation cheque, it will be returned to you, a returned payment
fee will be charged and you may incur Late Payment Charges and additional interest.
Details of all fees and charges are set out in the Tariff Schedule.
BackToTop
|
|
|
What should I do if my payezcash is lost or stolen?
|
|
We can block your card and protect you from any fraudulent transactions. Remember,
thanks to the payezcash Fraud Guarantee you will not have to pay for any transactions
that have been made without your permission, as long as you tell us immediately.
|
|
BackToTop
|
|
What should I do if I see a transaction I don’t recognise on my
statement?
|
|
So we can find out what the problem is. Remember, thanks to the payezcash Fraud
guarantee you will not have to pay for any transactions that have been made without
your permission, as long as you tell us immediately.
|
|
BackToTop
|
|
What is the payezcash Fraud Guarantee?
|
|
At payezcash we aim to keep you and your money as safe and secure as possible. So
if someone else uses your card without your permission, you will not be liable for
any transactions made. Simple as that.
|
|
BackToTop
|
|
How can I change my minimum payment?
|
|
If you want to change your minimum or monthly payment, and they will be pleased
to help you.
|
|
BackToTop
|
|
How can I change my billing date?
|
|
With payezcash you can choose which week of the month you would like you billing
date to be. If you want to change your billing week,please you can write to us at:payezcash
,S.C.O 1-2-3 Sec 8C,Madhya Marg,Chandigarh-160009,India.
|
|
BackToTop
|
|
How can I manage my credit limit?
|
|
At payezcash we want to put you in charge of your credit card. So if you want to
speak to us about lowering your credit limit, please you can write to us at:payezcash
,S.C.O 1-2-3 Sec 8C,Madhya Marg,Chandigarh-160009,India.
|
|
BackToTop
|
|
What is a balance transfer?
|
|
A balance transfer is when you move an outstanding amount due from one credit card
to another credit card. You can move a balance from another credit card to your
payezcash at a preferential rate, helping you to manage your finances smarter. Just
call us and we will arrange a cheque to pay off your outstanding balance on your
old credit card and transfer the balance to your payezcash, subject to your available
credit limit. A balance transfer fee of 2% / min Rs. 300 may apply. you can write
to us at:payezcash ,S.C.O 1-2-3 Sec 8C,Madhya Marg,Chandigarh-160009,India.Find
out what offers are currently available of balance transfers
|
|
BackToTop
|
|
What should I do if I forget my Personal Identification Number
(PIN)?
|
|
Please you can write to us at:payezcash ,S.C.O 1-2-3 Sec 8C,Madhya Marg,Chandigarh-160009,India
– they will be able to send you out a PIN reminder.
|
|
BackToTop
|
|
Can I get an add on card for my payezcash?
|
Yes, and with payezcash there is no additional cost for having an add on card. Just
call our Customer Services team and they can help you arrange this.
|
|
BackToTop
|
|
|